# Documentation

## Hyperscale

- [Welcome to Hyperscale](https://docs.gethyperscale.com/onboarding/readme.md): Introducing Hyperscale, your AI Outreach Automation assistant.
- [Quickstart](https://docs.gethyperscale.com/onboarding/quickstart.md): To get your 1st outreach campaign successfully started, follow these steps:
- [Search Types Explained](https://docs.gethyperscale.com/find-customers/search-types.md)
- [Express Lists](https://docs.gethyperscale.com/find-customers/express-lists.md): Grab a ready-made list of verified contacts — no search required.
- [CSV Enrichment](https://docs.gethyperscale.com/find-customers/csv-enrichment.md)
- [Phone Number Enrichment](https://docs.gethyperscale.com/find-customers/phone-enrichment.md)
- [LinkedIn URL Search Integration](https://docs.gethyperscale.com/find-customers/linkedin-url-search.md)
- [Move Leads Between Lists](https://docs.gethyperscale.com/find-customers/move-leads-between-lists.md): Reorganize your leads by moving them between search lists.
- [Find People](https://docs.gethyperscale.com/find-customers/find-people.md): Find people profiles on LinkedIn in seconds.
- [People - General Search](https://docs.gethyperscale.com/find-customers/find-people/people-general-search.md): Find LinkedIn People profiles with simple filters.
- [People - via LinkedIn](https://docs.gethyperscale.com/find-customers/find-people/people-via-linkedin.md): Extract all results from a specific LinkedIn Search
- [Find Companies](https://docs.gethyperscale.com/find-customers/find-companies.md): You can filter first for the right companies, and then find relevant people in those companies.
- [Companies - via LinkedIn](https://docs.gethyperscale.com/find-customers/find-companies/companies-via-linkedin.md): Extract all results from a specific LinkedIn Search
- [Physical Locations](https://docs.gethyperscale.com/find-customers/find-companies/physical-locations.md): Find locations on Maps and their owners and employees on LinkedIn
- [Actively Hiring Companies](https://docs.gethyperscale.com/find-customers/find-companies/actively-hiring-companies.md): Find companies hiring for specific roles and pitch their leadership/employees.
- [Similar Companies](https://docs.gethyperscale.com/find-customers/find-companies/similar-companies.md): Find companies similar to your existing clients.
- [Start a Campaign](https://docs.gethyperscale.com/start-campaigns/start-a-campaign.md): Use a Campaign to quickly find leads, generate messages and send them.
- [LinkedIn Campaign Types](https://docs.gethyperscale.com/start-campaigns/start-a-campaign/linkedin-campaign-types.md): Understand the different LinkedIn and Sales Navigator campaign options available in Hyperscale.
- [How to Draft Emails](https://docs.gethyperscale.com/start-campaigns/start-a-campaign/how-to-draft-emails.md): Create personalized messages for every target
- [Ideal Campaign Settings](https://docs.gethyperscale.com/start-campaigns/start-a-campaign/ideal-campaign-settings.md): Set rules for number of reach-outs and follow-ups.
- [LinkedIn Activity Limits](https://docs.gethyperscale.com/start-campaigns/linkedin-activity-limits.md): Understand LinkedIn's platform limits so you can run campaigns safely and consistently.
- [Manage Campaigns](https://docs.gethyperscale.com/start-campaigns/manage-campaigns.md): Check your Campaign Performance and Change Campaign Settings
- [CRM Integrations](https://docs.gethyperscale.com/connect-accounts/crm-integrations.md)
- [Connect Email](https://docs.gethyperscale.com/connect-accounts/connect-email.md): Connect your email account to send messages and track replies
- [Connect LinkedIn](https://docs.gethyperscale.com/connect-accounts/connect-linkedin.md): Use your LinkedIn account to source leads and send DMs
- [Connect Instagram](https://docs.gethyperscale.com/connect-accounts/connect-instagram.md): Use your Instagram account to source leads and send DMs
- [How to authenticate email (DKIM, DMARC, SPF)](https://docs.gethyperscale.com/email-best-practices/how-to-authenticate-email-dkim-dmarc-spf.md): The following requires someone with admin access to your domain to complete. It is highly recommended you do this to reduce likelihood of ending up in the spam folder.
- [Multiple Email Addresses vs Domains](https://docs.gethyperscale.com/email-best-practices/multiple-email-addresses-vs-domains.md): We recommend sending 20 per day for new email accounts and no more than 100/day to keep your inbox from being flagged as spam by Gmail.
- [Warming Up New Email Addresses](https://docs.gethyperscale.com/email-best-practices/warming-up-new-email-addresses.md): Note: there is an ongoing debate within the community about whether or not Gmail and Outlook have gotten smarter about detecting warm-ups. So proceed with caution.
- [Tracking & Deliverability](https://docs.gethyperscale.com/email-best-practices/tracking-and-deliverability.md)
- [Cosmetic Updates](https://docs.gethyperscale.com/email-best-practices/cosmetic-updates.md)
- [Credits & Pricing](https://docs.gethyperscale.com/account-settings/credits-and-pricing.md)
- [Top-up Credits](https://docs.gethyperscale.com/account-settings/top-up-credits.md): Unused Top-up Credits will continue to rollover.
- [Referral Program](https://docs.gethyperscale.com/account-settings/referral-program.md)
- [Cancel Subscription](https://docs.gethyperscale.com/account-settings/cancel-subscription.md): Your subscription will remain active at its current level until the end of the billing period that you've already paid for.
- [How does message generation work?](https://docs.gethyperscale.com/faq/how-does-message-generation-work.md): How Hyperscale uses AI and your prospect's public profile data to draft personalized outbound messages.
- [Can I control the messages I send out?](https://docs.gethyperscale.com/faq/can-i-control-the-messages-i-send.md): Yes — you can review, edit, rewrite, or skip every draft before it sends, and pause a campaign at any time.
- [How are credits counted in my subscription?](https://docs.gethyperscale.com/faq/how-are-credits-counted.md): Credits are charged when a lead is verified, a message is personalized, and a message is sent — never for failed lookups or duplicates.
- [How do I avoid landing in spam?](https://docs.gethyperscale.com/faq/how-do-i-avoid-landing-in-spam.md): The single biggest lever for inbox placement is correct email authentication on your sending domain — DKIM, DMARC, and SPF.
- [Do you integrate with our CRM?](https://docs.gethyperscale.com/faq/do-you-integrate-with-our-crm.md): Yes — Hyperscale syncs verified leads to HubSpot and Close.io automatically, and you can export to CSV at any time.
- [Is there a refund policy or minimum contract?](https://docs.gethyperscale.com/faq/is-there-a-refund-policy.md): Subscriptions stay active until the end of the period you've paid for. We don't refund partial periods, but unused credits roll over.
- [Why do I still get bounced emails?](https://docs.gethyperscale.com/faq/why-do-i-still-get-bounced-emails.md): I know this email address exists and all email verification service says it's valid, but why are none of my messages are getting through?